Jeff and April talk about the highs and lows of HAAG and older people's housing issues from 2015.

Spike from the Homeless Persons Union of Victoria comes in to talk about the union's history and activities, and how services like HAAG's Home At Last can work better with homeless people.

Shane from HAAG and Steph from West Heidelberg discuss the Residential Tenancies list at VCAT - the tribunal that makes decisions about Victorian tenancy disputes. Should you go to VCAT, and if so, what should you know first? And in light of the current Victorian government review of the Residential Tenancies Act, what are the big structural problems with VCAT and what changes would benefit tenants?