Jacques and Jennifer look at what we can learn from mistakes made in Victoria that led to COVID-19 spreading from hotel quarantine into communities.
It seems that certain problems have been in play long before the pandemic. 
These include the outsourcing of essential public services, the loss of expertise in management of the area being managed (such as health), and the inability of bureaucracies to address the challenges we face holistically.

Refs.

Ros Gittens in the Age 30 September 2020, p.20.

Sarah Russell in the Age 8/9/2020 ‘Aged care tragedy years in the making.’

Jan Carter in the Age 8/9/2020 Ideological tide swamped state